Fine for your mid 20s - Customer Service Octopus Energy Employee Review

3.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fine if you have a good team Stable Leave work at work Wfh 2 days a week LGBT friendly

Cons

No HR Cliquey No progression (there is the illusion of progression)

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Octopus Energy Response
1w
Thank you for sharing your honest feedback about your time in our Brighton office. We’re glad to hear you’ve found a supportive team, enjoy our hybrid working model, and feel that our environment is genuinely inclusive. However, we hear your concerns regarding progression, culture, and HR support. We never want progression to feel like an illusion and we are deeply committed to genuine personal growth and are actively working to ensure development pathways are transparent and accessible to everyone. Your feedback gives us valuable insight into areas in which we can continually review and improve. We would encourage you to speak with your leader ensuring continued time is made to focus on your development. Thank you again for the feedback.

Explore other reviews about Octopus Energy

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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