Toxic company for staff at the bottom. - Energy Specialist Octopus Energy Employee Review

1.0
Aug 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Free cereal and good office location

Cons

The worst job I have ever had. Controlling management, poor support for staff, poor pay when compared to industry standard. Limited in how to help customers. Was given a stern talking to for discussing pay with colleagues, and had no one to report this to as no HR department. Some Ops managers have a years rent paid where energy specialists are denied pay rises until they complete two specialisms. Colleagues have poor mental health due to lack of support but the company preaches it is one big ‘family’. Extremely toxic environment that is hidden underneath free cereal and booze.

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Octopus Energy Response
3y
Hello there, Thanks for your feedback. I'm sorry for the delay in responding, had some issues getting admin access to Glassdoor! From your review, I think that you are still working with us as you don't mention having left the business. Although you are correct that we don't have an HR department as such, there are lots of people around the business that you can speak to openly and honestly so I really hope that you will reach out to myself (or someone else if there's someone else you would feel more comfortable speaking to). It would be great to have a proper conversation about this and also to get some more detailed feedback from you if you were willing to give this. Please do reach out to me on Slack or by email to lynne.higgins@octoenergy.com. Lynne Higgins Head Of Operations Octopus Energy

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5.0
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Pros

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Cons

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1.0
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Pros

Some members of the company are the best people you’ll ever meet.

Cons

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