4 - Customer Service Advisor Octopus Energy Employee Review

5.0
Sep 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Has great offices and the people there are great

Cons

The hiring process must be changed, it is deterring candidates

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Octopus Energy Response
1y
Hello, Thank you very much for taking the time to write a review, I'm glad that you enjoy it here. I'm really interested to hear your feedback about the hiring process, we have recently made some changes to it and there's more to come. Would you mind dropping me a slack with your thoughts or feel free to pop some time in to my calendar. All the best, Emily Renwick Head of Operations

Explore other reviews about Octopus Energy

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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