Positive and rewarding, high energy work environment - Applications Support Manager OnSite Support Employee Review

4.0
Mar 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Compensation is above average in some areas. OnSite reward good workers, positive attitudes and long service. If you can demonstrate value and the ability then you can earn promotion and the opportunity to move or develop new roles. The directors were prepared to listen to constructive criticism and challenges to policies/practices when coming from a place of experience, evidence and good intentions. I made very good friends with some of my co-workers thanks to the high energy environment and the shared experience. I was

Cons

The company hours are above average but in more recent years they have been more flexible, allowing later starts and a limited ability to work remotely depending on the role and persons needs. Departments are sometimes under-resourced but I've never worked anywhere where they aren't. Internal progression isn't guaranteed but I've seen a number of employees promoted to manager after proving their ability and being given opportunities in other departments if the company can accommodate it. I've seen comments on another review on this site which are scathing about the religious beliefs of the owners but while some of the facts are correct (not keen on blasphemy, they have some rules about socialising etc), in 6.5 years I never found them to force their beliefs on their staff. They expect professional conduct which includes clean language in the workplace but they were tolerant of unintentional slips of the tongue. The leadership of the company are old school but this is also reflected in their other values - charity etc.

Explore other reviews about OnSite Support

5.0
Mar 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Really embraces the company culture and everyone is treated with respect and family. Directors have a personalised approach by walking around and greeting all members of staff making you feel like they really care and you not just a number to them. Very positive and helpful work environment.

Cons

Quite long hours in my position due to workload but would go back in a heartbeat.

4.0
Aug 29, 2024
Recommend
CEO approval
Business Outlook

Pros

I had a fantastic experience working at OnSite Support. the management truly embodies a family-oriented and caring approach. Each day the leadership team would make it a point to do walkabouts, greeting everyone with a smile and checking in on how we were doing. It created a warm and inclusive environment where you felt valued and heard. The emphasis on a supportive culture made all the difference. I would recommend OnSite Support to anyone looking for a positive and caring workplace.

Cons

The work was challenging at times however it was rewarding to be part of a team that worked hard and showed gratitude for everyone's efforts.

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