miserabnle - Customer Service Representative/RSA Onboard (UT) Employee Review

2.0
Mar 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Amazing co-workers. The work isn't super difficult but still challenges you and is rewarding. Lots of useful information to learn about the industry, not required to push or sell anything, and pays an average salary (no commission). Provides parking downtown and gym pass.

Cons

Toxic work environment. There are no clear parameters for the role, and no consistency in pay throughout the department, even with employees with similar experience, tenure, & performance. Poor communication in the company and feedback from employees is never considered. Every enjoyable part about the job was removed to scale.

Explore other reviews about Onboard (UT)

5.0
Jun 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Working at Onboard is like diving into a sea of fulfillment every day. The dedication to amenity management ensures our workplace feels like an oasis, where productivity thrives amidst comfort. Plus, knowing our efforts contribute to the conservation of manatees adds an extra layer of purpose to our work, making every task a meaningful ripple in the waters of positive change.

Cons

Pretty much everyone here is smarter than I am.

1.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Coworkers are decent and helpful when you're learning

Cons

This company exists to force people who live in apartment complexes to pay for services they might not even need so that the landlord can collect an additional fee on top of their rent. It's exploitative and deceptive (they say they are getting residents a better deal, but often they end up paying more than they would if they bought the service on their own) and they make it part of the renewal lease agreement so your choices are to pay it or move out. I hated this job more than any other I've had because of the underhanded nature of it. If you have no problem taking advantage of renters, then you'll love it here.

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