Terrible place to work - Customer Service Representative One Contact Employee Review

1.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Team members Remote work available

Cons

No career progression Terrible pay Awful customers Management even worse Stressful work for little pay

Explore other reviews about One Contact

5.0
May 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Great company that is growing! Room for growth and promotion.

Cons

No real cons to working with them.

3.0
Dec 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Laid back Friendly environment Paid training Medical benefits after 3 months of employment Upto $100 monthly bonus Incentives i.e. Drinks, food, gift baskets etc. Potluck and dress up weeks $10.50 for starting tier 1 agent per hr $11 for elite or select service per hr $11.50 for tier 2 agent per hr I've heard management is like $17-18 salary

Cons

The customers overall make the day hard. (job is easy) Pay just isn't enough Some of the managers are a little hostile. Favoritism.

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