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One Off Hospitality

Is this your company?

Unfortunate this restaurant group took a turn for the worst after 2020 - Manager One Off Hospitality Employee Review

1.0
Apr 30, 2022
Recommend
CEO approval
Business Outlook

Pros

The only pros of working for OOH were before Karen Browne was hired as the CEO.

Cons

I worked for OOH for 9 years, in various roles, it became easy to move up into any management position after many long-time employees started leaving the hospitality group. cons include: -The company HORRIBLY, I mean, absolutely disgustingly handled caring for their workers during the pandemic, you can read all about it on social media and if you do a quick google search. -a very sexist and manipulative Karen Browne. -Karen Browne, in the height of the pandemic, was quoted as saying to "not worry about the comfort of the employees and just book as many events as the building can handle" most locations were already terribly understaffed, and times were already tough as it is. -Most of the locations are run by white men that have been with the company for over a decade, they band together and refuse to help out, they also complain behind Karen's back, but won't stick up for anyone. -Karen Browne was consistently badgering the events team to just do better and make more money, if your speak out of line, you will be fired. If you ask for a raise, you will be fired, but before you are fired, you will be told that you are doing a terrible job and have been since you started- not my experience, but the experience of several managers and events team. -To save their poor hospitality group, some of the other partners tried to demote Karen, pushing her into a sales position, yet instead, Donnie Madia wouldn't let it happen (they're cousins). Unfortunately, this hospitality group is the most disliked hospitality group in the city of Chicago. Most won't even buy their bread at their local grocery store. We're not putting any more money in the pockets of Karen, Donnie, or Paul. -

Explore other reviews about One Off Hospitality

5.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people fun to work with

Cons

No cons. Very good place.

2.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Craft Cocktail bar was innovative and fun. Lots of leeway to explore technique and grow.

Cons

Pay was inconsistent, tips often handled incorrectly or were late on delivery. Corporate entity was dismissive and often distant and disconnected.

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