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      OneStart

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      High turnover rate - Customer Service Officer OneStart Employee Review

      2.0
      May 11, 2023
      Customer service officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Near to MTR station, Great staff

      Cons

      Work with less supervision and training. Every Month have mystery customer to test your knowledge of the company service but they never provide training. High turnover rate No lunch break, customer like to show up during lunch hour

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      2.0
      Mar 9, 2023
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      So Near to MTR station

      Cons

      Extremely High turn over rate No lunch break Insufficient labour Heavy Workload No Welfare except basic salary and medical insurance, Long Working Hours

      4.0
      Feb 25, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good transport Flexible Clear place

      Cons

      Bad management with ridiculous clients

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