Supportive culture but struggles with communication - Technical Customer Support Lead OneStream Software Employee Review

4.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly and collaborative culture with okay benefits. Growth opportunities are plentiful, although they may be difficult to keep up with. The freedom we have is unmatched and greatly appreciated. Our direct managers tend to be very personable and highly engaged.

Cons

Company and department leadership has a history of sloppy communication through frequent changes which lack directive. Pressure from poor escalation management can be detrimental to productivity.

Explore other reviews about OneStream Software

5.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, straightforward interview process

Cons

HQ in Detroit, no benefits for relocation

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Office perks, location and nice office

Cons

Nepotism and very clique like. As an outside hire I felt like I was never going to be accepted even though I tried very hard, completed all deliverables, asked for help etc, Most of the bdrs come and go as they please as well as some managers. There’s no training on the actual software solution for managers. It just feels like a playground where the boss wants to be best friends with twenty something year olds. Tighten up. Coming from large firms this was an eye opener for sure. Immaturely ran

2
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