Frustrating Sometimes - Customer Resolution Specialist Onity Group Employee Review

3.0
Feb 1, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty okay.

Cons

Managers don’t care about you. Schedules are set at the beginning of the month and then changed without prior notice, so you can end up being late on a day you thought you were supposed to be in at a different time.

Explore other reviews about Onity Group

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent company where people are respected with diverse set of people working from different region.

Cons

There are times when you do not enjoy for being left out, but these are not regular occurance

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Overtime Flexibility with working from home No opportunity to move up in the company

Cons

Overworked Not enough team players for volume No recognition Not a competitive pay scale to other mortgage companies

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