Pros
Many genuinely great people who care about doing the right thing Supportive colleagues and long-lasting friendships Opportunities to grow and move across different roles and departments Exposure to interesting projects and a wide range of customers and operations When collaboration happens, the results can be excellent
Cons
Constant “transformation” projects that rarely deliver real, lasting change Lack of clear business direction and shifting priorities Persistent siloed culture where departments often work in isolation Leadership inconsistency and limited recognition for hard work Culture can be affected by negativity and burnout, especially when efforts don’t feel meaningful Talented people often leave due to unclear direction or poor communication, not workload