Great job but awful company - Content Moderator Open Access BPO Employee Review

1.0
Jun 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Some of my team mates were awesome. A salary to pay the bills and the food. Davaoenos are AWESOME!

Cons

Where to begin? First of all, Manila office is full of politics. If you are a manager, you are allowed to break the rules and to take pictures everywhere... If you work in the HR department, you can also break the rules and some local laws... Yes I said LAWS. The HR department, like I said break the policies they put in place, like the notice of end of contract 4 days prior to the date instead of 14 for example. They run this company like if it was their own money... They still don't understand that it doesn't belong to them... Despite the poor results in the satisfaction survey, they still keep going like this and say "We want to extend Internationally!" In your dreams if you see every advice as an opposition... Yes, never give them advices, you will be treated as the number one enemy. So please, DON'T SHOW THEM THAT YOU ARE BETTER THAN THEM IN TERMS OF BUSINESS!!!

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Open Access BPO Response
4y
We've been imposing various employee management policies and engagement activities to better take care of our people. We'll definitely take your suggestions into consideration. Thanks for the feedback.

Explore other reviews about Open Access BPO

5.0
Jun 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Interact with Verity of different diversity people

Cons

There is no cons expect the work tunings

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Open Access BPO Response
10mo
Thanks for the feedback! We're glad that you had a wonderful experiences working with us. We really do take pride in maintaining our workplace open to diversed and inclusive. Please rest assured that we're consistent in improving our employee engagement and will come up with exciting events and activities that will enhance the career experience of our people.
4.0
Dec 11, 2023
Recommend
CEO approval
Business Outlook

Pros

easy accounts and acceptable pay career growth

Cons

management is toxic sometimes depending on the account, always understaffed

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Open Access BPO Response
2y
Thank you for taking the time to share your feedback. Maintaining a healthy work environment is a priority for us, so we will continue to address concerns such as this.
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