Pros
The pay was decent to start
Cons
This company is the worst place for people of color and they have a high turnover. Upper management has no clue what they are doing when it comes to process and procedures. They treat their employees like lead generating slaves and no matter how well you perform they will always reset the bar and will give you no raise not even a standard inflation raise until you pass another one of their test. Which you won’t have time to study for because you will be overworked and undervalued. Upper leadership is very toxic . They give no performance evaluation no reviews until one day if you miss your lead number they will write you up. They also have a problem with respect. I have heard many racial slurs being said by upper management towards African Americans, Latinos and those of the LGBTQ community. I would stay extremely far from this company! All your work is siloed which will give you no work life balance and their insurance is very high.