Disappointing and hostile - Pharmacy Technician Option Care Health Employee Review

1.0
Jun 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Having a stable paycheck. Working from home Some of my coworkers were amazing and knowledgeable Great teamwork

Cons

Where do I begin? I enjoyed my job for about the first year of working there. New managers and directors were hired and it caused a downward spiral. Management constantly making changes to the teams which causes chaos and unfair workload dispersement. There was extreme favoritism amongst departments. Managers would pin entire departments against one another. They hired a warehouse manager that was allowed to slam doors, berate employees and be inappropriately aggressive to staff without repercussions. Anything this manager did was just swept under the rug. He literally abused staff and had numerous complaints with HR until they finally received a complaint that was so well documented they had no choice but to let him go. One of the directors will lie and throw staff under the bus for her own errors. She picks and chooses who and how she wants to punish for “wrongdoings.” If she’s intimidated by you- you’ll get off scot-free. If she is not intimidated by you, prepare to be punished to the “fullest extent of the law.” This director is happy to turn the other cheek for an employee who has been caught sleeping at their desk on a weekly basis and has seen it herself. An entire department got out of doing any work for several hours a week by doing “team breakfasts” where they brought in griddles and literally cooked a five course breakfast for themselves in the break room, sat around and chatted for hours, and were always be behind on work and asked the other department to do half of their work for them because of this. The supervisor would jump down anyone’s throat if they sent an email to anyone on her team for follow up. This supervisor also refused to allow her uncertified and unlicensed team to answer the phones because they were “too busy” and in turn clinical certified and licensed pharmacy technicians were required to be customer service instead of focusing on working on prescriptions and MD communications. It’s a revolving door and they have had numerous people leave in the last several months. I can think of atleast 3 very seasoned and solid employees that didn’t even provide notice when they left, a few others gave two weeks. I can think of 7 people that have left in the last 6 months, and I actually think I am missing a person or two from that estimate. Lastly, they micromanage. They’re not open to ideas, and they treat their employees poorly. The current director let go of a technician for whatever undisclosed reason and used that opportunity to hold a meeting to instill fear and say “you might be next, we can easily replace you” to the rest of the technicians. I this was a couple years ago and I never forgot this. Look somewhere else. You don’t deserve to be treated like you’re nothing.

Explore other reviews about Option Care Health

5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Come a long way and workload is great and feel like you got the tools to advance

Cons

No overtime at this moment

1.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The team of people I worked with.

Cons

Everything. This company is so toxic. I have PTSD from working there. We were worked to the bone. Upper management doesn't care about problems that are brought forth. When people quit, we are told to absorb their territories. When new ppl are hired, we are tasked with training them and onboarding them. They used to have a nice training program but got rid of it and the training team doesn't do anything but off load their work onto others. We were asked to wear way too many hats. I was working 12 hrs a day and on the weekends but nothing was ever good enough. Constant pressure to work in the field even when it didn't make sense. If there were no pts to see we were told to work from the lobby which was a HIPAA violation as everyone around me could see my patient list on my computer and hear me taking on the phone. There is too much pressure on numbers and zero support or help. No one held accountable for service failures either. Please seriously consider being a CTS. You will lose yourself and your life to the job.

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