Company prioritise profit over student and staff welfare - Anonymous employee Outcomes First Group Employee Review

Leadership prioritizes profit over quality, resulting in cost-cutting shortcuts, including an unsuitable school site. The company is fearful of Ofsted but doesn't understand their expectations, leading to unnecessary work. The four-day workweek is misrepresented during interviews, and despite repeated concerns, the company continues to mis-sell it. Pay is lower than what is typical in the sector, and staff are often given extra work without additional pay. The company delays pay increases and only responds when pressured. The lack of proactivity makes staff feel undervalued and taken advantage of. A lack of proactivity and poor staff treatment causes shortages, worsening work conditions. The behavior policy is poorly implemented due to staff being overworked and unclear guidelines. Staff have low academic expectations for some of the more able students. IT are off-site with long phone queues, making issues hard to resolve in the busy school environment. HR are inefficent. When joining the company, I had to provide the same documents multiple times due to lack of organisation.