Employees are exhausted - Anonymous employee Outside Employee Review

1.0
Apr 30, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are benefits, some reimbursements and pro-deals. Remote, hybrid or in-office is all ok. A lot of inspiring and talented people have worked here, some still do. We are told we have unlimited PTO (more about that below).

Cons

I’ll echo the other honest reviews I’ve read here. Many of the recent positive reviews do not seem sincere, and I assume members of upper management wrote some or all to get the company’s score higher. Those that have been here longer than a year have been through the wringer. Between countless acquisitions, restructure after restructure, process change after process change, position reshuffling, false promises of promotions and raises, people leaving and not getting replaced, and so much more, we're tired. WE ARE EXHAUSTED. There’s been high turnover the last several months and many/most of those positions have not been filled, causing employees who are already over their capacity to have even more work dumped on them. The burnout rate is high and leadership's excuses for not backfilling are not acceptable. If they can't afford to backfill positions, they should take another look at the new, gigantic, (mostly) empty office in Boulder first. Seems like that rent could have paid the salaries of employees we desperately need. Leadership often asks for our opinions and our feedback but I have yet to see much, if anything, change. Why ask for feedback if you're going to ignore it? Along the way, Outside, Inc. became a wannabe tech startup (but with 600+ employees), although none of us are from tech companies or ever agreed to work for one. We are all from the various outdoor media brands that have been gobbled up by this monopoly, with a CEO that thinks he’s “one of us” and approachable, yet regularly refers to the company as the “Amazon Prime of the outdoor industry.” Only people above a certain tax bracket would view that as a positive thing. The latest big buzzy announcement from leadership is an NFT marketplace that claims to "help people get outside." Once this announcement was posted on social media, internet commenters did their job and ripped it apart. We’ll have to see how this will all be addressed, or more likely ignored, during this rollout. I don't know what the future holds for NFT's and Outside Inc, but it's definitely a strange attempt at a mash up. Unlimited PTO is an amazing concept, but only if we could actually use it. All the work has to get done (and FAST) and the headcount is lagging badly, which means there is no one to pick up your tasks if you're out. You're guilt-tripped into working late, on weekends, on vacations, during your supposed unlimited PTO. Of course everyone should set the boundaries they are personally comfortable with, but after a while, you get worn down and you start to give in. Working at a company called Outside, Inc would lead most to believe we "get outside" a lot. My response to this is to re-read the paragraph above about unlimited PTO.

avatar
Outside Response
3y
Thank you for taking the time to give us feedback. We genuinely appreciate and value it, even if it comes with some harsh edges. We have made a lot of changes at Outside, and fulfilling our mission of Getting Everyone Outside is not an easy endeavor. After bringing many companies together, we realized we had some overlapping roles and had to make some tough but necessary changes to the organization, process and talent. Much of our growth over the last 2 years was to build a cutting edge membership platform that equips users to enjoy more activities of choice, and our platform will reward and inspire people to spend more time outdoors. At Outside, our culture is one of choices and options. Team members have options on where and how to work. They can choose to work remotely, work at the office, or both. In 2022 (in the USA), we’ve given everyone 14 days of paid vacation - from Juneteenth, to both MLK and Presidents Day, and recently created International Outside Day (a day for our team members to take off, to just get outside and play). With respect to additional time off, for the most part, team members can choose their hours - when and where they get their work done. We pride ourselves in offering as much flexibility as possible, so that team members can manage their work in a way that suits their needs. With as much as we are building here at Outside, we understand that it can sometimes be challenging to find the time to disconnect but we highly encourage the team to do so. We know that we also live in stressful times, but we also know that having time off for rest and relaxation is crucial. We need to find ways to continue supporting you taking time off work. We really do care and want people to take the time for their physical, mental, and emotional wellbeing. We also have additional time off benefits: like generous paid parental leave and sick time. We provide extra mental health benefits, including third-party life-coaches, including help for any family members. Lastly, we really value and act on our quarterly engagement surveys. We try to get team members involved and set up new programs to support their needs. We try to give team members the freedom to create and customize programs that will work for their team. We have lunch and learns, all hands and all team Q&As with our CEO. We are open to feedback and are always looking for ways we can improve on the employee experience and build a culture we're all proud to be a part of. - Executive Leadership Team Robin, Jade, Amy, Sippey, Dmitri, Sharon, Ajay, Christina, Drew, and Adrianne

Explore other reviews about Outside

5.0
Mar 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

Uncertain future outlook throughout my time

3.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, culture, vibes were good

Cons

Pay isn’t incredible and senior management is a bit wishy washy

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