Receptionist - Receptionist PATLive Employee Review

4.0
Jul 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, company really tries to encourage and reward effort.

Cons

Outrageous over-the-top TURNOVER keeps management scrambling to constantly recruit, hire, train, evaluate new hires. They inevitably miss or overlook things going on among employees who have been there a while. There are hundreds of tiny things to remember that are constantly shifting and evolving, and with constant turnover, things naturally fall between the cracks. Promotion to supervisory positions is quick for the favored, even if it is known they may only stay a few semesters. Most of them have no management experience and that creates problems. Because college students are primarily who they look to hire , focus is on filling seats with the best warm bodies they can find, then letting them go if they don’t work out. (It almost seems longevity is measured in "semesters" rather than "years".) No raises unless you apply to promote up or take on extra duties. If you are outstanding at your job, you make the SAME BASE PAY at 10 yrs as someone with 1 yr experience. ( However, efforts recently began to award small raises to a handful of the most tenured agents. )

Explore other reviews about PATLive

5.0
Aug 27, 2025
Recommend
CEO approval
Business Outlook

Pros

The flexibility is great and allows the option for extra hours if available.

Cons

No cobs at this time.

2.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, you can pick up hours and give away hours. Team leads for the most part were helpful when you asked questions.

Cons

Weird witch culture, Pay, benefits, too strict on calls without enough pay.

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