A Joke - LR, LRII, Customer Care Representative PATLive Employee Review

1.0
Nov 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Free food during the month, birthday cake during the month. some coworkers (college students) make the environment nice.

Cons

Where do we begin, Let's start with management- They are uneducated except for a couple of them supervisors too! With that said many positions on the customer service side of this company require less than a high school diploma. Their business ethics are not sophisticated as a business should be. Management gossips among their cliques and all gossip gets back to employees which enhances distrust & no respect between employees and superiors. Employees here genuinely laugh at the Coaches, Managers, and supervisors. The other side of this company is the development side or the "real money makers". They are treated with so much more respect than those that work in the answering center. The answering center workers are treated like peasants. And you are heavily underpaid for the amount of work that is provided. The owner's son even suggested that everyone could be making much more money. Lastly it is so hard to take any time off. PATLive wants you to give your soul to them once you are hired.

Explore other reviews about PATLive

5.0
Aug 27, 2025
Recommend
CEO approval
Business Outlook

Pros

The flexibility is great and allows the option for extra hours if available.

Cons

No cobs at this time.

2.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, you can pick up hours and give away hours. Team leads for the most part were helpful when you asked questions.

Cons

Weird witch culture, Pay, benefits, too strict on calls without enough pay.

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