Good foot in the door but the company needs real changes - QA Lead PLUS QA Employee Review

1.0
Aug 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Good foot in the door, especially if you're coming from outside the tech industry. You initially learn a lot. Peers are kind. I recommend staying here for a year and moving on.

Cons

After learning to do the job, they don't want you to further your education or grow and move on. They don't do raises with inflation. There is no clear career path. The job is low paying with not-so-great benefits. They will promote anyone but don't give appropriate compensation and will not compromise. You will get scolded for talking about compensation and they ask you not to talk about it. The company overall is unprofessional and petty. I felt like they were making up rules on the fly and will be dishonest with their employees. The more you learn about what goes on in the background, the ickier it feels to work there. Although peers are kind, it seems like it's not encouraged to be friendly with coworkers. Especially if you are in management. 3 sick days and the PTO isn't great either. Just stay part-time and move on, they are exploiting their employees. A warning for part-time, your hours will get cut last minute without notice. It's the nature of the projects but they will not give you hours if they don't like you.

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PLUS QA Response
3y
Dear former employee, I’m sorry to hear you had a poor experience while working with us. Our employees’ well being is important to us. In addition to standard sick time and PTO, we offer paid mental health day and additional sick leave for COVID. We also offer weekly work out classes. Our full-time and part-time employees are eligible to join the company 401k plan which has a strong company match. Employee connections and friendships are something we have always tried to foster which is why we plan company-wide and team events throughout the year and have non-work related Slack channels based on employees’ interests. Our employees have the option to work 100% from home, which we realize is important to them. We have employees who have been with us for over 10 years and if they felt like they were being exploited I assume they would not be with us anymore. The majority of our employees started with us as part-time QA Analysts and had the opportunity to grow within the company over the years which is something we encourage. We also encourage open communication. If there is an issue or concern we want to be aware of it so we can try to resolve it. I am not sure what you experienced in terms of scheduling however a part-time employee’s hours are rarely cut last minute. It can happen if a client postpones a project but it is definitely not the norm. We assign testers to projects based on their availability and skill set. I wish you the best and I hope you will have a positive experience at your next job.

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5.0
Dec 30, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They are all very friendly and accommodating

Cons

Did not give me enough to do sometimes

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5.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative coworkers who make it nice to work there. The leadership is approachable and there are some opportunities although it seems like there are less this year than in the past. Hybrid model is great. I really enjoyed the diversity of the team.

Cons

Working remotely can create some communication gaps. It's also hard to get visibility to showcase contributions.

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