DO NOT WORK HERE - Customer Service Specialist PNG Logistics Employee Review

PNG has been a wonderful company starting out. Several things worth pointing out are within the overall atmosphere. PNG is a small business, it allows the management team to easily help everyone get acquainted with the overall job feel. My fellow team members have been wonderful helping me get setup in my area. PNG does fun and interesting things such as having a "a la carte lunch" celebration for all employees at their birthdays. The hiring process was wonderful and easily streamlined. All expectations were made clear throughout the entire process. The CEO truly cares about each individual, welcomes creativity, and leads by example. The culture at PNG is the best I’ve ever worked for and everyone is authentic and loves what they do. Training processes are great and really help people to feel comfortable in each position. The managers are always willing to help and will take time out of their day to dedicate to helping you if needed.

Because PNG is acting in supply chain management which is very challenging right now , there are a lot of changes that happen fairly frequently, which can be stressful for some.

No on call work Sometimes will have catered lunches

I had only a few days of training and after that I was expected to know everything about PNG’s processes. When I asked questions I was often scolded almost to the point of being reprimanded for asking the question. Everyone on my team was overworked but it seemed that no one could meet the unrealistic expectations management had because there was little to no positive feedback. This is a very tense work environment where everyone is on edge and constantly wondering how long they will be employed because even the high achievers are not told they’re doing a good job. Their turnover is very high because it’s a hire/fire cycle.