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      PPL PRS

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      PPL PRS reviews

      STAY AWAY - Customer Service PPL PRS Employee Review

      1.0
      Sep 17, 2025
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing, all the perks aren’t as good as they seem You get taxed on your music voucher (which they didn’t tell you) Your free breakfast can’t be eaten at your desk so it’s basically pointless

      Cons

      Minimum wage for getting abused by customers. You’re better off elsewhere Managers on drugs at the Christmas party. Staff stealing credit cards from other staff members (and they’d done it before and this wasn’t looked in to) Really biased when promoting people, you need to be liked to get promoted and that’s the only way. Complaints team you just need to be female, but if it was all male then something would have already been said. This company only cares about money, it does not care about its staff or the small businesses that it shuts down every year. You will have people shouting, crying and threatening you down the phone.. have fun

      avatar
      PPL PRS Response
      8mo
      Thank you for taking the time to leave your feedback. We are sorry to learn that your experience working at PPL PRS was not as positive as we would hope to provide. We take your claims very seriously as we work hard to ensure the culture is welcoming, inclusive and diverse. If you could provide further details of your experience to hr@pplprs.co.uk and we can investigate this further. Thank you, and we wish you well with your career.

      Explore other reviews about PPL PRS

      2.0
      Mar 19, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Social side has some benefits

      Cons

      Toxic work culture, do not work here

      5
      avatar
      PPL PRS Response
      3y
      Thank you for taking the time to leave your feedback. We are sorry to learn that your experience working at PPL PRS was not as positive as we would hope to provide. We take all claims of a toxic culture very seriously as we work very hard to ensure the culture is welcoming, inclusive and diverse. If you could provide further details of your experience to hr@pplprs.co.uk and we can investigate this further. Thank you, and we wish you well with your career.
      1.0
      Sep 17, 2025
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a lot really, you get a salary I guess All perks at this place are made to sound better than they are, your mysic voucher is taxed, you can’t eat breakfast at your desk so it’s pointless and the bike the work scheme doesn’t work because when you start your job you don’t earn enough to qualify for it

      Cons

      Some really horrible staff, one instance of someone stealing credit cards from other staff members and they had not been checked in to as they had done similar stuff at previous employers Managers on drugs (enough said) Really biased when choosing internal staff for promotions, you need to be liked to get anywhere in this job or if you want to work in complaints then you need to just be female. This company steals from smaller businesses, with no intention of helping people, they only care about money (which you will see none of). You will be spoken to like crap by the customers every day and you will get minimum wage for it.. do yourself a favour and go somewhere you’ll be respected and actually paid more

      1
      avatar
      PPL PRS Response
      8mo
      Thank you for taking the time to leave your feedback. We are sorry to learn that your experience working at PPL PRS was not as positive as we would hope to provide. We take your claims very seriously as we work hard to ensure the culture is welcoming, inclusive and diverse. If you could provide further details of your experience to hr@pplprs.co.uk and we can investigate this further. Thank you, and we wish you well with your career.
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