Does PPL PRS pay their employees well?

According to anonymously submitted Glassdoor reviews, PPL PRS employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at PPL PRS. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at PPL PRS?

60% of PPL PRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PPL PRS 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at PPL PRS?

Customer Service (7) , Customer Service Advisor (4) , Key Account Manager (4) , Key Accounts Advisor (4) , Licensing Manager (4) , Live Music Advisor (4) , Account Manager (3) , Corporate Licensing Consultant (3) , Customer Service Representative (3) , Key Account Advisor (3) , Manager (3) , Legal Debt Enforcement Adviser (2) , Standard Accounts Advisor (2) , Telesales Agent (2)

What are the pros of working at PPL PRS according to real employee reviews?

"Great people to work with" ((in 26 reviews)); "Clean and modern office facilities with breakfast and tea available for free." ((in 7 reviews)); "Great colleagues who demonstrate creativity" ((in 5 reviews)); "The company have no regards for a decent work/life balance" ((in 4 reviews)); "An ambitious growing company in a great city centre location with an amazing office space." ((in 4 reviews))

What are the cons of working at PPL PRS according to real employee reviews?

"Low pay compared to other analyst positions regionally and UK." ((in 9 reviews)); "All of their activism is performative, if you approach any managers with actual issues from your work or personal life, they are all disregarded and then shared between managers." ((in 7 reviews)); "Management dont help and have no idea whats going on or what they doing." ((in 6 reviews)); "The salary is awful, literally the lowest paid large call centre in Leicester, shocking for a company worth £500 million (taking into account PPL and PRS turnover)" ((in 5 reviews)); "It is not free parking for staff, the management teams are run by uneducated idiots and the pay is absolutely shocking and not equal between genders." ((in 4 reviews))

PPL PRS reviews

It’s all about the people… - Business Insight Analyst PPL PRS Employee Review

1.0

Aug 8, 2022

Business insight analyst

Recommend

CEO approval

Business Outlook

Pros

The specific people make the company bearable in day to day life. Andrea as MD is great.

Cons

Finance is a toxic department to work in. No career opportunities regardless of years of knowledge. Low pay compared to other analyst positions regionally and UK. Attrition is high. Micro-management from TM’s. No emotional intelligence from TM’s Culture and Values don’t align to actions taken.

PPL PRS Response

3y

Thank you for taking the time to leave your feedback regarding your time with us at PPL PRS, we do take all negative feedback very seriously, particularly allegations of toxic workspaces. We would want to address this and therefore we would be grateful if you could email us on hr@pplprs.co.uk with the details, which will be treated in confidence. We are currently in the process of reviewing all our roles and ensuring the salaries and benefits align with roles of a similar nature, and a similar responsibility level. We are sorry to hear that your time with us was not as positive as we would hope, and thank you for your comments. We wish you will in your future career.

Explore other reviews about PPL PRS

2.0

Mar 19, 2023

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Social side has some benefits

Cons

Toxic work culture, do not work here

5

PPL PRS Response

3y

Thank you for taking the time to leave your feedback. We are sorry to learn that your experience working at PPL PRS was not as positive as we would hope to provide. We take all claims of a toxic culture very seriously as we work very hard to ensure the culture is welcoming, inclusive and diverse. If you could provide further details of your experience to hr@pplprs.co.uk and we can investigate this further. Thank you, and we wish you well with your career.

1.0

Sep 17, 2025

Customer service

Recommend

CEO approval

Business Outlook

Pros

Not a lot really, you get a salary I guess All perks at this place are made to sound better than they are, your mysic voucher is taxed, you can’t eat breakfast at your desk so it’s pointless and the bike the work scheme doesn’t work because when you start your job you don’t earn enough to qualify for it

Cons

Some really horrible staff, one instance of someone stealing credit cards from other staff members and they had not been checked in to as they had done similar stuff at previous employers Managers on drugs (enough said) Really biased when choosing internal staff for promotions, you need to be liked to get anywhere in this job or if you want to work in complaints then you need to just be female. This company steals from smaller businesses, with no intention of helping people, they only care about money (which you will see none of). You will be spoken to like crap by the customers every day and you will get minimum wage for it.. do yourself a favour and go somewhere you’ll be respected and actually paid more

1

PPL PRS Response

9mo

Thank you for taking the time to leave your feedback. We are sorry to learn that your experience working at PPL PRS was not as positive as we would hope to provide. We take your claims very seriously as we work hard to ensure the culture is welcoming, inclusive and diverse. If you could provide further details of your experience to hr@pplprs.co.uk and we can investigate this further. Thank you, and we wish you well with your career.

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Jobs at PPL PRS

Finance Assistant (6 months fixed term)

Senior Legal & Operations Administrator

PPL PRS

It’s all about the people… - Business Insight Analyst PPL PRS Employee Review

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