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      Patch My PC

      Engaged Employer

      Patch My PC reviews

      Amazing Company! - Senior Security Architect Patch My PC Employee Review

      5.0
      Mar 19, 2025
      Senior security architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been working with Patch My PC for the past three months, and in that short time, I have seen the effort that management and the company's founders have put into making the working atmosphere second to none. From the onboarding process to my everyday working environment, it is the little things that make this company great. The benefits are focused on not only you but also your family, dealing with medical cover and ensuring programs to support both your mental and physical health are offered. The other thing that I have discovered is that your role within the company is not something that needs to be put in concrete; if you have value in other areas, you won't be siloed. This provides the ability to transition to roles that you might not have initially thought of or weren't available, with the full support of the company from the top down. Then it's the other nice touches, like a box of sweets for your kids, a note to your better half on their birthday, and internal praise for your efforts as an employee. I would say that I have been fortunate in my career to work for great employers, and Patch My PC levelled this up to the next level. I would highly recommend them to anyone as an employer! I hope to be here for many many years to come!

      Cons

      None really. You could potentially get higher salaries with others, but when you consider everything, being happy and getting good market pay is a great combination.

      avatar
      Patch My PC Response
      1y
      Thank you so much for the thoughtful review! It’s great to hear how positive your experience has been, from onboarding to the everyday work environment. Creating a supportive culture where people feel valued and have room to grow is a big focus for us, so it’s encouraging to hear that reflected in your experience. You’re right about salary. There are companies out there that pay higher cash compensation. We aim to stay within a competitive range within our benchmarks for cash compensation, but it’s true that you could make a little more elsewhere for cash compensation. We really try to add extra value to the total rewards package with world-class benefits, retirement, work flexibility, and fostering an environment where you feel supported and can grow! We’re grateful to have you on the team and part of our journey of improving lives, and I'm excited to see all the ways you’ll continue to make an impact. - Justin Chalfant

      Explore other reviews about Patch My PC

      5.0
      Mar 3, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership is genuinely engaged and invested in my growth. I’m constantly learning and evolving, which has been such a refreshing change of pace. My team is fantastic. Thoughtful, kind, and incredibly supportive. I’m really enjoying my time here so far. I stay busy, but I’ve been able to make a meaningful impact, and that’s been incredibly rewarding. The benefits are really strong and thoughtfully designed. A truly comprehensive Total Rewards package. The culture here is really unique and something I really appreciate! Very much looking forward to growing my career with this company.

      Cons

      We are growing quickly, which can sometimes mean shifting priorities and evolving processes. If you prefer highly structured environments with everything fully built out, this may feel fast paced at times. We are remote - so you have to make a conscious effort to connect, but PMPC also gives us real opportunities to connect in person (Annual All-Company Summit!)

      avatar
      Patch My PC Response
      3mo
      Thank you for taking the time to share this. I’m really glad to hear you’ve had such a positive experience so far. It means a lot to hear that your team has been supportive and that you feel you’re learning and making an impact. You’re also right that growth brings some shifting priorities and evolving processes. We’ll keep working to improve clarity and communication as we scale. Thanks again for being part of the team. I’m excited to see your continued growth here. - Justin Chalfant
      5.0
      Mar 2, 2026
      Software engineering manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had recently retired from a large software company after 30+ years of service. I wasn't sure if I was done working but I knew that chapter in my life was done. The things that I had loved about my previous company were long gone. Customer obsession, showing empathy (especially to employees), and humility, to name a few core values, were no longer part of the company culture. Work was no longer fun. It had become just a job. I can honestly say that this was the only scenario and company for which I considered coming out of retirement and pursuing. The leadership team models & lives our core values day-to-day. This has created a culture where employees are empowered to do their best work. I definitely have a passion for the solutions that we build and the lives that we are able to change but how we do it has been the most refreshing to me. Work is fun again.

      Cons

      I'm not sure I have run across any to date. We're fully remote and flexibility is valued. Maybe a con is not joining PMPC sooner?

      avatar
      Patch My PC Response
      3mo
      Thank you for taking the time to write this. Coming out of retirement after 30 plus years to join Patch My PC is a huge compliment, and I do not take that lightly. I really appreciate how you described what changed at your previous company. It is a good reminder of what can get lost when companies scale, and it is exactly what we are trying to avoid. Customer obsession, empathy, humility, and staying grounded are not posters on a wall for us. They have to show up in how we lead and how we work together every day. I’m also glad work feels fun again. That might sound small, but it is not. Life is too short for a place that drains you. Thank you for being here and for helping us keep our culture strong as we grow. Also, the “not joining sooner” line made me laugh. Justin Chalfant
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