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PayByPhone

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Lack of Direction and Too Much To Do - Senior Software Developer PayByPhone Employee Review

2.0
Feb 10, 2022
Recommend
CEO approval
Business Outlook

Pros

- Great people - Work/Life balance (though this depends on the team) - Good intentions - Soon-to-be new office

Cons

- Priorities are constantly shifting and everything is a top priority - An extreme focus on profitability to the detriment of the Development and Product teams - Leadership seems to be disconnected from Product and Development which results in a lack of support from the highest level - Teams are constantly overworked, burnt-out, and not receiving the additional resources they need - Depending on your team, on-call requirements can be quite excessive due to the fragile nature of the application - Attrition is very high. Lots of knowledge is walking out the door which makes it hard for teams to do their jobs and results in few people truly having in-depth knowledge about the application

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PayByPhone Response
4y
Thank you sincerely for sharing your thoughts. We have been on a rapid growth path and more recently have taken a pause to transform and work on addressing some of our resulting opportunities including but not limited to enhanced quarterly planning, increased communication and collaboration, work-life balance and total rewards . You have brought forward some meaningful feedback and we would love to chat more with you – both the leadership team (most especially our new CTO who has been meeting with everyone and likely by now has met with you as well), as well as People & Culture and encourage you to reach out to us people@paybyphone.com.

Explore other reviews about PayByPhone

5.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Very nice team to work with

Cons

The salary is very low

1
2.0
Sep 4, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great people to work with.

Cons

My manager needs to get some courses in business writing. He does not have the management skills to be running our department and needs to stop wearing unicorn t-shirt.

8
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