Its definitely a tough time for PBP. No new products in a long time and, in the mobile payment industry, PBP is not as competitive as they like to think. Legacy products are not being replaced, new features and products are constantly pushed down the road map which makes managing client expectations very exhausting. Sales team obviously struggles with selling PBP.
Priorities are all over. Regular outages.
Management wants to do well but with a very high level of employee turnover, it seems that we're constantly training new hire to learn the product instead of having people who have the industry knowledge and experience to actually make a difference.
Vacation is at 3 weeks and no matter how many times management will tell us how generous that is, we all know that it's actually below industry standards and below what other similar companies offer. (Parkmobile for example)
In addition, vacation days don't increase with seniority, so unless you're promoted to a manager role, you will have 3 weeks vacation until you retire. I don't believe that PBP is competitive enough in that aspect to attract and keep top talents.
