Good people poorly run company - Technical Support Agent Payentry Employee Review

1.0
Oct 18, 2021
Recommend
CEO approval
Business Outlook

Pros

The people there as human beings are great but the management is terrible and company direction is limited due to those at the top and resources.

Cons

Company is severely handicapped by old outdated systems and compensates leaning heavily on staff friendliness to make up for shortcomings

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Payentry Response
4y
Thank you for being a valuable member of our team. We are always looking for new ways to improve, so please don't be shy and let us know what solutions you feel would help us maximize our capabilities.

Explore other reviews about Payentry

5.0
Aug 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company culture and remote work

Cons

Nothing beyond "having a job"

1.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote and a few of the people there are amazing

Cons

Micro management at its worst! Hire you for one thing and switch and bate! Expected to make sales less than a month in with no training at all or showing how processes are done and how their sales cycle works as well as leads which none are given! How can you expect someone less than 30 days to start making sales of 10k +?

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Payentry Response
2w
Thank you for your feedback. At Payentry, we strive to provide fair, achievable, and transparent procedures and work goals. Prospecting is an essential part of all organizations with sales departments. Our sales training program follows our SMART principle. SMART training means all training plans are Specific to the individual, Measured for progress, include Achievable metrics for fairness, Reported to both the employee and manager throughout training, and also are Time-based so milestones are met within the training period. This structure allows employees to learn the correct standards and compliant ways to perform the job. We are sorry that you were disappointed with the goals and the training. We appreciate your honest feedback and are sorry that this role didn’t work out for you. We wish you the best in your future roles.
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