Depends on your tolerance for unprofessionalism - New Account Specialist Payentry Employee Review

1.0
May 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Can start working remote after 3-6 months. After longer time with the company they will eventually pay for your health insurance. They pay for your lunch on Wednesdays.

Cons

Learning how to do the job could actually take 6 months. Very unorganized, no training procedures, unprofessional & disrespectful manager. Doesn’t live up to the expected company culture. Customers and sales reps don’t answer the phone which makes it difficult to set up their accounts.

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Payentry Response
2y
Thank you for your feedback. At CPS, Our training programs and schedules follow our SMART principle. SMART training means all training plans are Specific to the individual, Measured for progress, include Achievable metrics for fairness, Reported to both the employee and manager throughout training, and also are Time-based so milestones are met within the training period. This structure allows employees to learn the correct industry standards and also accounts for different learning and training styles. We hold high standards for our managers and our employees in regards to professionalism and we actively enforce a zero-tolerance policy for disrespectful conduct in the workplace. We are sorry that you were disappointed with the training plan and appreciate your honest feedback. We are very sorry that this role didn’t work out for you and wish you the best in your future roles.

Explore other reviews about Payentry

5.0
Aug 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company culture and remote work

Cons

Nothing beyond "having a job"

2.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pros are work-life balance and job security

Cons

There are more cons than pros. Lack of communication throughout departments and management levels. Pay is very low compared to market and minimal growth potential due lack of development tools/opportunities. Values outdated practices vs adapting to evolving workforce.

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