PaymentWorks

PaymentWorks reviews

Low pay, poor communication - Fraud Analyst PaymentWorks Employee Review

1.0

Apr 29, 2025

Fraud analyst

Recommend

CEO approval

Business Outlook

Pros

Remote work, non customer facing.

Cons

Reading Ill worded scripts, robotic boring and condescending bosses. Remedial work

PaymentWorks Response

8mo

We are sorry to read about your unhappy experience with PaymentWorks. The fraud team does detailed, focused, and highly important work for our customers. As with all teams at PaymentWorks, we constantly iterate on our processes, procedures, and available tools. We'll take your feedback to heart.

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5.0

Apr 30, 2026

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

- excellent leadership - great culture and mission - opportunities for career growth - compensation is in line with industry

Cons

- medical benefits are limited but sufficient. Would love an HSA option. - would be nice to have a 401k match

5.0

Dec 23, 2025

Payment specialist

Recommend

CEO approval

Business Outlook

Pros

As a startup, everyone is working towards a common goal. It can get busy and stressful sometimes but management is great and super understanding the product itself is great.

Cons

Limited resources and staffing, limited professional development, and training material materials

PaymentWorks Response

2mo

Thank you for taking the time to write us a review! We are striving to preserve all the reasons why people love working here as we scale up into a bigger org.

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PaymentWorks reviews PaymentWorks Fraud Analyst reviews PaymentWorks review

PaymentWorks

Low pay, poor communication - Fraud Analyst PaymentWorks Employee Review

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