Don’t touch them with a barge pole!!! - Helpline Advisor Payplan Employee Review

1.0
Jan 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay over the minimum wage.

Cons

Left hand doesn’t know what the right is doing. Middle management are overpaid for doing not a lot and will throw anyone under the bus to keep their comfy lazy position! Blame game culture! Avoid!!!

Explore other reviews about Payplan

4.0
Jan 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexible relaxed ambitious holidays good pay

Cons

Non cons I can think of

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-PayPlan is a genuinely purpose‑driven place to work which attracted me to the company. Every role plays a part in helping people -Colleagues are trusted as experts, encouraged to share ideas, and supported to do the right thing for customers. -There’s a strong culture of collaboration, learning, and listening both to customers and to each other -There is a good work life balance and genuine focus on wellbeing -I have found PayPlan a supportive, rewarding place to build a meaningful career and am energised about the opportunities ahead

Cons

As a purpose‑driven organisation, the work can be emotionally demanding at times particularly for customer facing colleagues

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