Avoid like the plague. - Anonymous Paysafe Employee Review

1.0
Jun 25, 2022
Recommend
CEO approval
Business Outlook

Pros

- Talented people. - I had some really cool colleagues that I connected with well.

Cons

I'm not sure where these positive reviews are coming from. Definitely not from anyone in my department. - Management/execs could not care less about departments that do not bring in money. - Nightmarish lack of work/life balance. There were pay periods that I worked over 110 hours. Plenty of ways to fix staffing issues but management refused to do anything about it. - HR is terrible. Non-responsive, disrespectful, bordering on discriminatory. - Return to office policy is absolutely absurd. People were hired remote (often hours or entire states outside of “home office”) throughout the pandemic and then management/HR refused to be accommodating to any of them. Fired people for either refusing to come back into office or not being able to. - Unbelievably disorganized. Nothing was ever communicated between business units. - Everyone seems to hate their job. - While cool in theory, the company is spread over several countries, which can sometimes make it impossible to reach people. - Completely disregards employee mental health. - Pay is subpar. Benefits are crappy. Insurance is expensive. - Boxy corporate structure. It’s outdated, and in combination with a lack of employee morale, it makes for a miserable experience. - High turnover in some departments. I can see why. - Absolutely no flexibility with anything. - Management plays favorites. I always felt as if my entire management team hated me. Absolutely dreaded having meetings with my report-to. - Really terrible training (at least in the department I was in). People don’t know what they’re doing but are still expected to do so without any support. I have been trying to find my way to leave for over a year, and I am unbelievably happy to finally be on my way out the door. I’ll be locking it behind me. I’ve worked a lot of crappy jobs, but this one takes the cake. Unless you’re an exec or in tech, avoid this place like the plague.

Explore other reviews about Paysafe

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I recently joined the Paysafe team. My experience has been very positive. The onboarding process was well organized, informative and smooth from the start. The team has been super welcoming and supportive. It is clear that the company values its employees and creates and environment where new team members feel comfortable, included and motivated to succeed.

Cons

As a new employee, there is naturally a lot of information to absorb during the onboarding process, but the support provided has made it manageable and encouraging.

2.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

• The company offers some flexibility with remote/hybrid work options in certain teams. • Exposure to fintech and payment processing technology can be interesting for those new to the industry. • Decent health benefits and standard PTO in many locations.

Cons

• For the third consecutive year, the company has failed to pay out performance bonuses despite meeting or exceeding individual and team targets. It seems that they set very high budgets deliberately so no variable pay is paid. This has significantly impacted morale and trust in leadership. • Compensation overall feels below market rate for the skills required, especially when bonuses (which were promised as part of the total package) are consistently withheld. • Frequent reorganizations and shifting priorities create uncertainty and make it difficult to plan long-term. • Communication from senior leadership about financial performance and bonus decisions has been poor and lacks transparency. • They constantly lay off people to make up for losses in revenue.

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