CEO has really eroded the culture that made this company great - Sales Development Representative (SDR) Payscale Employee Review

1.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

As an SDR, all the AE's I got paired up with were awesome and extremely helpful. The 2 SDR managers that I had were also awesome and helpful. Great cast of teammates (SDR's) who were always willing to help you out if you had any questions.

Cons

Leadership has absolutely gutted the soul from this company and has shifted from employees first into you're just another number. The CEO has openly said that he'd get rid of Unlimited PTO if he could. He's so cheap, he was griping about the $300 employee Work from home expense because people were using it. Leadership has fired talented people just to get their ZoomInfo cronyism hires in. "Worked at ZoomInfo? Great, here's a job!" is how a few leadership hires have recently gotten hired. Work life balance was rough because SDR's have a high quota. I felt like I couldn't take time off without getting behind. There were days I had to put in 12 hour days just to book 1 meeting. This has led to massive burnout in the Sales org. There were a group of SDR's that got promoted to AE's recently. After 4 months, the company decided to make cuts in the SMB/MM Sales team. Multiple AE's got relegated back to SDR's. That should scare anyone that wants career progression.

Explore other reviews about Payscale

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

You will grow, personally and professionally. Payscale has stretched me in ways I didn’t expect (in a good way), including opportunities to lead projects, contribute to big initiatives, and be part of strategic conversations that have accelerated my learning. The product is incredibly cool with a clear vision, and the company is leading the way in compensation intelligence. Leadership sets a high bar, and so do your peers, which makes for a fast-paced, high-performing culture. It’s a place for self-starters. Transparency from the top is real, and the customer comes first. The mission is strong, the work is meaningful, and the people are smart and driven.

Cons

It's not easy. This job has pushed me harder than any role in my career. The learning curve is steep, and it took time to figure out how to advocate for myself. That said, I’m a much stronger professional because of it. You have to want the growth to thrive here.

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Payscale Response
2w
Thank you for this thoughtful feedback. It’s meaningful to hear that you’ve experienced growth, been challenged in positive ways, and felt supported by both leadership and your team. Our mission is to unlock an organization’s full potential through compensation intelligence—and that starts with creating an environment where talented people can stretch, learn, and do their best work. We’re glad our focus on transparency and supporting one another has come through in your experience. Thank you for being part of what we’re building at Payscale.
4.0
Apr 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Payscale has a lot going for it – strong people, a genuinely important product, and a leadership team that is willing to make hard changes in order to strengthen the business. There are talented, thoughtful teams across the company, and many people care deeply about customers and outcomes. You get exposure to meaningful work, cross-functional collaboration, and opportunities to step up if you are proactive. The company has been working through real transformation, and while that can be hard, it has also created clarity in some areas and pushed teams to operate with more discipline.

Cons

Like many companies nowadays, the pace of change can create ambiguity. Priorities can shift as they manage change, and not every team experiences change at the same speed or with the same level of communication. Depending on where you sit, that can feel energizing or exhausting. There are times when roles, ownership, and long-term career paths could be clearer. The company is improving, but there are still moments where execution strain shows up because teams are balancing transformation work with day-to-day delivery.

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