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Penn National Insurance

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1900s - Underwriting Penn National Insurance Employee Review

2.0
May 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Polite staff. Good location, good parking.

Cons

Leadership is unable to adapt to technology and post COVID world. Several leadership positions require at their own discretion for staff to come into office despite ability to work seamlessly from home. This seems to be because they are bored at home. Some teams come into the building and are isolated to cubicles, with no other departments on site. Antiquated system, even new or improved systems are not high functioning and usually extensive work arounds are needed to process basic tasks. Lack of communication and lack of transparency leads to hostile environment. Understaffed on a regular basis in many departments across the company. Failure to understand or adapt to the fact that talent is not coming onboard to stay for 40 years as prior generations did. Zero opportunity to move within the company. Zero promotion opportunities.

Explore other reviews about Penn National Insurance

1.0
Jul 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Fellow employees, benefits are comparable within industry.

Cons

Upper management lack of direction, support and training when rolling out new endorsements or updates. No training provided with consistent IT changes. Also very heavy case loads that have been unmanageable. Lack of attention by management to the work load, stress on employees.

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