Management is what ruins this work place - Inbound Sales Representative Pens.com Employee Review

1.0
Apr 24, 2017
Recommend
CEO approval
Business Outlook

Pros

The only pros about npc are the health benefits that are offered to you and being able to have the weekends off.

Cons

Management at npc is very sketchy. They pick favorites and will not tolerate having to call out for ANY reason. My dad was in the hospital and I received a "warning" for calling out over the issue. They make too many changes in a short period of time. Within a week they had changed the commission rate/standards, we were told money would be taken out of our checks if we were the reason for a customer care ticket, and also our hours were never steady.

Explore other reviews about Pens.com

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Work environment and colleagues at Pens

Cons

Stressful targets and pressure to close

1.0
Dec 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Hiring managers & same level teammates are generally very pleasant and good to work with As a US employee, seems like the preference is going towards non-US workers, so maybe if you're a non-US job seeker, you might have a better experience.

Cons

Benefits are not good, US HR benefits don't show any respect/support towards you becoming a parent as there is no parental leave policy. Certain higher ups like to give unsolicited advice and talk to you like you are a 10 year old, showing their lack of respect of your specific expertise in your field just because they have more work experience in their field.

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