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      PetsPyjamas

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      PetsPyjamas reviews

      Evil atmosphere - Sales Associate PetsPyjamas Employee Review

      1.0
      Mar 15, 2021
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      A nice picture of Princess Diana on the wall- that's it

      Cons

      Filled with judgement and tension. The whole environment is toxic. The CEO does not have any sense of kindness or humanity- she looks down on everyone despite not knowing how to hold a conversation herself The higher level staff seem friendly at first but you quickly realize they are just her puppets and lack a basic level of care or thought for anyone but themselves. The whole business model is a mess- I would never book with them because you would be lucky to even get the stay you have paid for. They don't like to employ anyone with their own mind or confidence, and if you do then they will belittle you into having self doubt. Such a horrible place to work. And bound to fail as the whole team lack imagination or a sense for business. Once you leave you feel so empowered. Now I am in a new role that I adore, I could not imagine ever working in a place like that again.

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      PetsPyjamas Response
      5y
      Hi there, thanks for taking the time to leave a review. You are certainly correct in that we have an incredible office! We are also very proud of our incredible team who have gone above and beyond in working so hard during these unprecedented times. With regards to your feedback on the 'cons', we’re sorry to hear you felt this way whilst working at PetsPyjamas, I’ll be sure to pass this feedback on. The company has gone through many changes throughout the last year, which have enabled us to focus on improving our culture. I wish you all the very best for your new role and thank you for being part of the PetsPyjamas pack, Aimee 🐾

      Explore other reviews about PetsPyjamas

      1.0
      Jul 24, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Shared trauma creates strong friendship bonds.

      Cons

      Bullying, toxic culture, cloaks & daggers. Secretive redundancies made left right and centre. No one is safe under this chaotic, egotistical management. If you want to do your job well, don’t work here. The Founder is a dictator and as soon as you disagree with her you’re out.

      1.0
      Dec 24, 2024
      Luxury travel consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice customers and some nice hotels , shame PETSPYJAMAS don’t pay their hotel invoices so hotels refuse bookings from us.

      Cons

      Terrible and I mean terrible management, taken on and promised the world in October 2024, no organisation or any skill in actually running a sales department. PETSPYJAMAS then randomly announced they’ve been taken over by OPL travel , meaning myself and other colleague were made redundant just before Christmas and not only that, have now been left underpaid after they’ve miscalculated final pay. PETSPYJAMAS is only going one way and that is DOWN, they’ve been calling themselves a startup for the last 7 years. And now theyve given up and been bought over as they’ve realised they have no money left in the pot. Hotels hate working with them. Bills aren’t paid on time and it’s embarrassing to even be associated with such a brand after being in luxury travel for over 10 years.

      2
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