Avoid at all cost - Anonymous employee Phantom Employee Review

1.0
Jan 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Opportunity to work with well-known brands and high-profile clients - You may collaborate with some genuinely capable and kind individual contributors

Cons

- Horrendous office location/commute - Pay is generally below industry average - Pay reviews and increases are inconsistent and can feel arbitrary or poorly explained- Leadership capacity appears stretched, resulting in inconsistent communication, delayed decisions and unclear expectations - Processes and priorities change frequently, often without advance notice or written clarity - Management quality varies significantly depending on who you report into - Support structures are weak — when issues arise, individuals can feel largely left to manage them on their own - Working environment can feel unstable, reactive and emotionally draining over time - While client-facing work can be strong, this often depends heavily on individual contributors rather than consistent internal support or structure

Explore other reviews about Phantom

5.0
May 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-cool range of different projects -had a pretty big restructure to the leadership group and company recently that has had a positive change to the vibe -Introduced transparent salary bands for all departments -prefer to promote from within, which gives clear path to grow -embracing the technology and innovation shift happening. Very encouraged to find new ways to make your job more efficient with tooling and new tech -unique approach to work and projects -cool merch -cool clients -nice new Apple work laptop

Cons

-hours sometimes can be pretty long, when on your project deadlines. -no real structure to people's working days in office, which can make it harder when on a deadline

5.0
Jan 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Great team. Solid product. Strong culture.

Cons

The company hasn't grown that much in the last few years

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