Avoid - Customer Support Specialist Pinnaca Employee Review

Merger creating opportunities for upward mobilitiy Innovating the industry Income potential in sales is margin driven Benefits are best I've seen anywhere

Losing sight of what the North American team did that made them great Processes are complicating things innecessarily EU Management don't understand the NAM business model fully and make changes that negatively impact. Needs to add support roles and additional headcount for growth

Exciting Technical Industry, good vendor/partners (Cisco, Polycom, etc.), great way to build experience in IT, some very good people still work here (fewer all the time) - PTO is about average, good benefits, rock bottom pay (for worker-bees)

Zero growth opportunities, horribly understaffed, massive turnover with the majority of technical and sales people actively seeking other employment, UK based management. Note to job seekers: lookup BCS Global (they changed their name to Pinnaca in 2015). Competitive industry getting tougher all the time.