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      Plannernet

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      Plannernet reviews

      Great Company - CSA - Customer Service Associate Plannernet Employee Review

      4.0
      Mar 9, 2023
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast growing company that cares about their employees. Opportunity to grow if expressed early on. Good benefits.

      Cons

      May take longer than expected to move up within the company due to lack of proactiveness to back-fill position.

      avatar
      Plannernet Response
      3y
      Thank you for your review. We apologize you experienced this as we worked to hire a new employee. Workforce planning is ongoing within our Leadership team and something we do our best to predict, assess and resource appropriately. In instances we cannot predict an employee departing and when we have a need to replace a position, sometimes it doesn't happen as quickly as we'd all like - the reason being we are strategic about our hiring to ensure we find the right candidate to fill the position and compliment the team.

      Explore other reviews about Plannernet

      5.0
      Jun 15, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People, flexibility, challenging, growing company. I've worked here for over 11 years and have thoroughly enjoyed my time here and my professional journey with Plannernet.

      Cons

      I don't have any major con to share.

      avatar
      Plannernet Response
      3y
      We love to hear this and are grateful for you and your commitment to Plannernet!
      3.0
      Nov 3, 2016
      Coordinator/lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      The supervisors (especially the newly promoted younger ones) are very secluded and act like they have all of the power. Instead of being part of the team, they are bossy and act like they are above everyone else - this could not be more than false because all of the hard work is done by the coordinators and leads yet they are the least paid out of everyone!

      Cons

      It's a lot of fast paced and overloaded work - definitely underpaid for everyone and thing that you have to deal with on a daily basis. You'd think a growing company would be a good thing but 7 people were hired and/or quit all within a month and a half time span.

      3
      avatar
      Plannernet Response
      3y
      We appreciate your feedback and apologize that you had this experience. We are always looking for ways to improve and will certainly take your advice into consideration. We no longer request employees take a personality assessment. Our belief is that if done properly and routinely, personality and communication style assessments can leverage employees’ natural strengths and develop a better understanding of their individual styles and team working dynamics to allow for optimal collaboration and communication between peers.
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