Jul 15, 2022
PlaytestCloud Response
3yThank you for taking the time to give us feedback. We welcome your suggestions and will reflect on how we could improve further.
As you pointed out, our company indeed sets the "customers first" - which is also one of our core values. We aim to be the most customer-centric company in the industry and also "fix bad experiences" - which is another company value of PlaytestCloud. We aim to be the most employee friendly company and we constantly strive to create frameworks that reflect this ambition. Our regular employee surveys results demonstrate that people feel valued and appreciated at PlaytestCloud while working in an environment that offers them a great amount of flexibility and freedom. We already do pretty good - but you're right!- there's always room for improvement. We are sorry that we fell short of your expectations in this regard and we will try to do better.
With regards to the total size of our company reflected on LinkedIn - unfortunately we do not have control over our playtesters listing PlaytestCloud as their employer. They are proud to be a part of our playtesting panel. For the record, we currently have over 30 full time employees.
Your review is marked as "current employee" but talks about you being a former employee of PlaytestCloud. While completely understandable that employees do leave companies for various reasons, we are incredibly proud that we have had 100% employee retention in 2022. We attribute this to our culture of openness and honesty.
We once again thank you for being a part of our team and for sharing your feedback. We wish you the best in your future endeavors.
Best,
PlaytestCloud Team