Good only to step into the game industry, have little experience within sales or no job exp in Berlin - Business Development Manager PlaytestCloud Employee Review

2.0
Jul 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Fun product to work with, if you are passionate about games. You get to know about many mobile games before they release and you can meet some interesting people. Working for Playtestcloud can help building some initial knowledge on the mobile gaming industry for your next job. As remote user testing is a niche industry, there are not too many aggressive competitors in the market which can make it a bit easier.

Cons

Don't be fooled by the number of employees or reviews, Playtestcloud is a team of 10-15 people. If you see any testers working for Playtestcloud they are actually not employed via them (anybody can download the playtestcloud app and become a tester but his doesn't mean you are hired, it's just a side gig you can apply for) . This is what fooled me and made me think that the company was much bigger than it is and was said nothing about this from management, despite I directly asked them. The company has been in the industry for many years, however acts like a startup ( I would say it still is a startup despite management says otherwise) employees have to cover for differet roles and not only the one they applied to. Even if the company is German, there is a strong American working culture where the "client (or management) is always right". Micromanaging is something normal within the company and makes things incredibly stressful. Many team meetings used to happen during the week and some of them looked a bit useless if not toxic.. I remember we used to have this "biweekly" call in which every employee had to list the good and bad happening in the company, however people got afriad to speak up about any issues as management used to react badly about it. So the call became a long chat of praising managers and talking about company accomplishments while keeping a lot of issues under the hood (like being required to make tasks that software developement was not able to solve). There can be a lack of work-life balance due to working with global clients and have either been required to work or have calls at 7am or 11pm. Salaries are low for the amount of effort required and bonus commission is baffling with such high targets.

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PlaytestCloud Response
3y
Thank you for taking the time to give us feedback. We welcome your suggestions and will reflect on how we could improve further. As you pointed out, our company indeed sets the "customers first" - which is also one of our core values. We aim to be the most customer-centric company in the industry and also "fix bad experiences" - which is another company value of PlaytestCloud. We aim to be the most employee friendly company and we constantly strive to create frameworks that reflect this ambition. Our regular employee surveys results demonstrate that people feel valued and appreciated at PlaytestCloud while working in an environment that offers them a great amount of flexibility and freedom. We already do pretty good - but you're right!- there's always room for improvement. We are sorry that we fell short of your expectations in this regard and we will try to do better. With regards to the total size of our company reflected on LinkedIn - unfortunately we do not have control over our playtesters listing PlaytestCloud as their employer. They are proud to be a part of our playtesting panel. For the record, we currently have over 30 full time employees. Your review is marked as "current employee" but talks about you being a former employee of PlaytestCloud. While completely understandable that employees do leave companies for various reasons, we are incredibly proud that we have had 100% employee retention in 2022. We attribute this to our culture of openness and honesty. We once again thank you for being a part of our team and for sharing your feedback. We wish you the best in your future endeavors. Best, PlaytestCloud Team

Explore other reviews about PlaytestCloud

5.0
Jan 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Great team! Very communicative and proactive.

Cons

This doesn't have to do with PlayTest Cloud so much as external clients, but it's the same thing as with any other freelance job: You gotta wait for the clients to have projects for you. Thankfully, PTC has a very proactive team in connecting clients with freelancers.

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PlaytestCloud Response
2y
Hello there and thank you for this positive review. We're excited for upcoming projects with you. Best, PlaytestCloud Team
4.0
May 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of testing opportunities which are great

Cons

Games are too early for me since I live in America. Games close too quickly

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