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      Postcode Lottery

      Engaged Employer

      Postcode Lottery reviews

      Best culture and good work - Software Developer Postcode Lottery Employee Review

      5.0
      Sep 1, 2020
      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work was interesting with dedicated innovation and learning time to improve your skill set. Well compensated, good bonus scheme and 20 paid sick days a year Good holiday entitlement (35 days) Culture

      Cons

      The sick policy can be a bit silly at times but for the most part its fine There isn't much room for advancement in the Data Services department, at least not for developers with only 1 or 2 senior positions coming up a year and 40 developers in the department

      avatar
      Postcode Lottery Response
      5y
      Thank you for taking the opportunity to share your experience of your time as part of the People's Postcode Lottery team. We continue to place a huge amount of value on innovation and learning in all our technical roles and believe in upskilling our team members, and I'm pleased these learning opportunities were of value to you and your career. We are currently developing a progression framework for the development team so that our software developers can see how they could prepare for a senior, lead, or principal role, enabling them to be ready to apply as and when vacancies arise. In addition to this, there is also scope for team members to apply for international opportunities with our sister lotteries. Sarah Thomson, joint head of data services

      Explore other reviews about Postcode Lottery

      1.0
      Jul 9, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good salary - Good Pension - Good company days out (two days a year) - Good product to sell - Excellent charitable work that the company undertakes and staff can volunteer at a charity a day a year

      Cons

      - Lack of clear communication and focus within the department, difficult to know what to focus on work wise in a given week. Also relates to getting the monthly bonus as this depends on saying specific things in a call which often change without proper briefings. - Break, Lunch and toilet breaks are timed and staff are constantly informed to keep them low (no chat at the water cooler) - Compulsory overtime with time in lieu given instead of time and a half pay. - Unsociable shift patterns - Constant pressure to sell, retain and cold call - Disciplinary for being ill more than 3 times a year - Excessive layers of management who have tick box exercises for staff feedback and often communicate in a disrespectful manner

      7
      avatar
      Postcode Lottery Response
      8y
      Thank you for taking the time to submit your review. We’re sorry to hear your comments around working within our Customer Experience department, especially when so many of our team members have provided such fantastic feedback about being a part of the team and communications within it – that’s part of the reason why they voted us one of The Sunday Times Best Small Companies to Work For in 2016. We see from your review that you are a current team member here at People’s Postcode Lottery. We would really appreciate it if you would feedback your concerns to your line manager or the HR team so we can do our best to address them with you personally. Please don’t feel that you would have to discuss this review in order to do so. If not, please be assured your feedback has been passed on in its anonymous form to our HR team, who always welcome feedback from team members to ensure People’s Postcode Lottery is a great place to work.
      4.0
      May 17, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exciting, collaborative, working towards great initiatives

      Cons

      Career progression but overall great place to work

      avatar
      Postcode Lottery Response
      1d
      Thank you for taking the time to share your feedback. It’s great to hear that you’re enjoying the collaborative environment and feel excited by the initiatives you’re working on, that’s something we really value across the organisation. We also appreciate your comments on career progression. It’s important to us that team members feel supported in their development and have clarity around the opportunities available to them. We’d encourage you to have an open discussion with your manager about your career goals and how you can continue to grow within your role. Your regular 1:1s are a good opportunity to explore this further and ensure you have a clear understanding of the pathways available. Feedback like yours plays an important role in helping us continue to improve how we support our teams. Katie Shortall, Head of HR.
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