5-star Remote Culture & Growing Product - Customer Experience Advocate Postscript Employee Review

5.0
Dec 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Great product. Better people. 100% remote company. 5-star remote culture. Consistent values-based decision making from top to bottom. Startup paced environment with Series B leadership. Challenged and encouraged daily with opportunities to impact the company.

Cons

COVID restricting company wide meetups

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Postscript Response
5y
Thank you for sharing your feedback! Amazing people = amazing product. We have the best talent and hands down the best CXA team out there. :) Company-wide retreats will be back before we know it - hang in there! Until then, our People team is hard at working putting together some fun upcoming events and activities. Thank you for taking care of our customers and bringing your talent to Postscript! -Cailee

Explore other reviews about Postscript

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great culture to work

Cons

Unrealistic expectations for the role at hand

2.0
May 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing colleagues. Lots of smart team members willing to come together to find a solution or offer recommendations to be customer first.

Cons

- LOTS of layoffs. Bound to happen in tech, but in less than two years there were multiple rounds of layoffs, including a larger RIF - Like other reviews mention, lots of emphasis and power given to senior leadership with shady/limited comms shared to the rest of the team. They claim there are cutbacks (above mentioned layoffs), yet senior leaders are on offsites a few times a month. - Pay is not on par with industry standards and hard to get meaningful promotions based on the corporate competencies structure they expect you to follow. Yet, many roles have blurred lines and responsibilities that don’t fall in line with their competency structure. - If you are not buddy buddy with senior leader and/or in a role that draws a lot of company attention or impact, good luck trying to advance or be given new opportunities you express interest in. - As other reviews mention, they do not operate as a mature startup and still seem to fly by the seat of their pants

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