Pros
Highly supportive management. Put together a business case. Make a strong argument. Get resources. Newer management doing things differently than in the past. Refreshing.
Account team is knowledgeable, dedicated and highly customer-oriented.
Expertise in SEO, web design, content management, staff training and reputation management is deep. Great business partners to work with. I’ve been in marketing almost thirty years and I’m learning from them almost daily.
Tight knit and supportive team. They work hard and respect each other. Keep it positive.
Management gives employees plenty of rope, especially when employees perform well, get results, are accountable and communicate.
Cons
Billing issues have adversely impacted some otherwise strong customer relationships.
Miscues by prior management team still impacting reputation. Company has fixed those issues.