Could be great but on the decline - Customer Success Specialist II PracticeTek Employee Review

2.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

You will go through so much change and have to balance so much work that it gives you good experience.

Cons

Management turnover and employee turnover in general is crazy high. Low pay increases (if at all) and they only occur once a year. So much pressure on teams and won’t hire help.

Explore other reviews about PracticeTek

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlike companies built around clicks, ads, or keeping eyelids glued on screens, our products do the opposite- and aim to decrease the amount of time healthcare practitioners spend on their keyboards. Even better, retail healthcare means most of our customers are also business owners. Supporting them means helping someone grow and build a business, and carve out their own place in the world while also serving their community. Beyond the mission, the leadership is exceptional. They are sharp, collaborative, transparent, and approachable, all while engendering a high standard of performance.

Cons

We are growing, integrating products, establishing new processes, and evolving every day. Change is the only constant. If you don't like change, and a good Friends "pivot" joke, it won't be the place for you!

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I like the team I work with.

Cons

No leadership direction Discrimination and favoritism Terrible HR San Diego Office is Toxic

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