great place to volunteer - volunteer livehelp operator Pro Bono Net Employee Review

Friendly, flexible work culture with team members and management who care about your well being. Lots of opportunities to work on interesting projects and feel you are having an impact. Afforded me valuable skills in project management, customer service, communications and tech.

Since the company size is small internal promotions are not always available but expanding horizons in other ways is encouraged.

Your daily work directly impacts the lives of others in positive ways Coworkers are kind and caring Office in great location (midtown) Company has successfully avoided layoffs, even in tough economic times Corporate culture is lenient with mistakes and focuses more on learning Room for growth & opportunities to learn more about many areas

Management not fit to lead teams; seriously lacking interpersonal skills Managers have been unprofessional in handling conflict & stressful work situations Management problems are systemic across the company Most employees are unhappy but continue to stay because the work is rewarding Yearly performance reviews do not happen here; raises are few and far between Salaries are SEVERELY underpaid (even for non-profits, this is still a well-funded tech start-up) Despite the social justice corp mission, company is led by and favors educated white males Company has ambitious goals but lacks discipline to stay focused & timely with corp. goals