Would give 0 if possible. - Customer Service Specialist Probe CX Employee Review

1.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

- They hire anyone. - Fran is a lovely trainer and does the best she can within the clear company guidelines. - If desperate for a job or experience this place will hire you. - Free coffee vending machine

Cons

- They hire anyone - Timed bathroom breaks , or water refills - People in leadership positions who really shouldn’t be - Advertised as 2 weeks training . You spend the 2 weeks reading pdfs. Learn absolutely nothing about how to succeed in the role - Has to be the absolute worst culture I have ever seen at job in my life. Can’t blame staff for this as higher ups make the atmosphere miserable. Try to make up for this with “ Free dress Friday” and the spoil you with dominoes pizza every second Wednesday - Extremely low pay rates , no clear bonus structure either. - Expectations to read and respond to work group chats outside of working hours - Constant micromanaging

Explore other reviews about Probe CX

5.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Probe takes care of its people. Good work life balance.

Cons

Benefits and Bonus structure for management and employees

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