Pros
Here are some of the pros of this company: - Remote work - Benefits - 1 hour lunch
Cons
This is going to be a large list so please read all of it before applying: - Management is terrible. They are unorganized and very aggressive. One manager will tell you one thing and then the other will be having a meeting yelling at you about why you are doing it. - No sick days and no care. If you are at the ER or you are dying good luck, they will fire you. - They will fire you for anything. You could be the hardest worker for 5 years and never miss a day of work. But if you need to call out for an emergency they threaten to fire you or just do it. - Unrealistic standards. They want you to be able to make 110 calls a day but want you to sit and really get to know a member. So you could get your 110 calls but a manager might message you saying they are too fast. You start trying to really get to know a member and a manager yells at you for not hitting calls. -10 hour shifts - Nepotism, a lot of the managers are family or close friends. They get hired with no experience. This causes many issues in the company. - Turnover rate, seems like this company just goes for high turn over rate. They seem to fire a lot of people and hire a bunch over and over again. That way they never run out of workers. So they really just don't care about any employees since they can be replaced. - The illusion of caring about you. They like to have these meetings about care and their mission. But really this work place is just a really depressing work place where all of the employees are unhappy. They want you to care about people to make them a bunch of money, but when it comes to the employee they don't have a single ounce of care. There is a lot more that I'm probably forgetting. But just stay away from this place for your own happiness please. They just want you to work like robots and don't really care about you. Its really sad that a company that boasts about caring for individuals cant even care for their own people.