Pros
My experience here was almost entirely positive. I found the teams for the most part friendly, and for the most part good friends. I still count almost everyone I left there to be good friends. They generally care a lot about best practices, and I learned a ton from the people there. In my tenure, I was (eventually) given a lot of room to learn and promote new tech. I was able to do a lot of good work that I am proud of. The decisions to leave, for me, was not an easy one at all. Other things - Good benefits - Flexible hours - Monthly catered lunches - Good holiday parties
Cons
Upper management things, especially since "Open Roads" became part of the Q-Free family, can be a bit mysterious. There are still growing pains related to that acquisition. Not all managers are as reasonable as the ones I had. I know others' who have left didn't have the positive experience I had. Because of the challenges of the industry (ITS) the customers are generally difficult to deal with. In response to that and deadline pressures, tech debt that slowed us down tended to get pushed along instead of resolved. This in turn puts people on certain projects, with certain levels of authority/responsibility in unreasonable positions.