Unpredictable leadership and abrupt dismissals during probation - Customer Service Qonversion Employee Review

1.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly and enthusiastic interview process

Cons

I joined Qonversion after a very positive and friendly interview process. The CEO created a strong impression that the company was stable, people-oriented, and focused on long-term collaboration. Based on that, I made the difficult decision to leave a stable role and join the team. Less than three weeks after I started, I was terminated in a one-minute call. The only explanation given was that “communication isn’t working and probably won’t,” without any concrete examples, feedback, or attempt to discuss or resolve concerns. At that point, I was still in onboarding and actively completing all assigned tasks, including learning HubSpot setup within 5 days. The termination did not appear to be performance-based, but rather rooted in a vague and subjective assessment. Unfortunately, the situation became even more disappointing afterward, as the company did not pay the full amount owed and attempted to attribute an internal tech issue to me that I had no involvement in. I was able to document this but the process itself felt unprofessional and stressful. After leaving, I learned that similar situations reportedly happened to other new hires — short tenures ending suddenly during probation, without clear performance-related reasons. Qonversion has capable people and a promising product, but leadership behavior during onboarding and termination processes significantly impacts trust, morale, and psychological safety. Transparency and basic respect go a long way, especially when people are asked to leave stable jobs to join the company.

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5.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Career opportunities Culture and values Diversity and inclusion Senior management

Cons

Compensations and benefits Work / life balance

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