25 years of service tells a story! - Senior Business Analyst RAC Employee Review

5.0
Jul 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity to grow and develop skills in different business areas. I joined as a call centre agent with no IT or Business Change experience, but have done several professional qualifications (UAT, ITIL, BA) under the RAC training schemes. Great supportive colleagues Friendly enjoyable atmosphere Flexible

Cons

Things can get a bit hectic working for a dynamic business always looking to push forward, often competing priorities and being pulled in multiple directions. Expectations can sometime be a bit unrealistic

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RAC Response
11mo
Thanks for sharing your experience and for 25 years of incredible service - wow! It’s really inspiring to see your growth from a call centre agent to a Senior Business Analyst, and we’re glad you’ve found development opportunities, support, and a positive work environment along the way. We appreciate your honest feedback about the pace and competing priorities—your insight helps us continue improving. Thanks again!

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