Underpaid and pushed too hard - Patrolman RAC Employee Review

Thank you for sharing your feedback, it’s really important to us to hear both the positives and the challenges. We’re glad to hear you enjoy the variety in your day-to-day role. We know that working in a customer-demand driven environment can be intense, and we’re sorry to hear that the pressure around KPIs and scheduling has impacted your experience. Your comments about member service and internal processes are taken seriously and our patrol teams are committed to reviewing how we can better support our patrols while maintaining high standards of care for our members. We also appreciate your advice to management. Striking the right balance between performance measurement and service quality is something we’re continuously working on and feedback like yours helps us understand where we need to improve. Thanks again for taking the time to share your thoughts.