Great management, opportunity, incentives - Bilingual Online Agent RAPID RTC Employee Review

5.0
Aug 23, 2021
Recommend
CEO approval
Business Outlook

Pros

The management is very open and helpful, they care for the team, not like in other companies I have worked with. The pay is good, we also get incentive bonuses and targets are achievable. Flexible shifts, good team. Trainer and managers always happy to help.

Cons

Due to the company expanding rapidly there is sometimes a delay between the increased workload and approval for new recruits. This means at times for short periods we are understaffed which can be a bit stressful. This is always temporary though and as mentioned above the leaders and trainer are involved and will help.

Explore other reviews about RAPID RTC

4.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Busy 4 10 schedule options

Cons

Understaffed weird management fiscal cliff

4.0
Jul 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team and great support and encouragement from management Good training

Cons

Workload was too much for one person to manage

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